The operating system for dental practices

More patients in the chair, less work at the front desk.

Tilcao runs the work around the chair. An AI workforce answers patients, fills the diary, brings patients back and clears the admin, day and night, on top of the software you already use.

See Tilcao in action0:47

Try it in your browser. You are the patient.

Demo practice

Call or message the practice

Tilcao · WhatsAppnow

Hello, you’ve reached the dental practice. How can I help you today?

Tilcao · actionsReady
  1. Each action appears here as Tilcao takes it.
Thursday · next weekChair 1
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
J. De Smet · check-up
E. Lambert · filling
N. Ozturk · cleaning
B. Vermeulen · check-up

You are talking to an AI agent, and spoken calls are recorded.

Works alongside the software you already use

Your practice software stays the record. Tilcao books into your diary where it is connected, and hands your team a ready request where it is not.

  • DentAdminReady request for your team
  • CareConnect DentistReady request for your team
  • CrossuiteDirect booking in development
  • e-DentReady request for your team

Which systems, and how the connection worksTilcao is independent. Product names belong to their owners and do not mean a partnership or endorsement.

A day at the practice

Every day, revenue slips through the gaps.

  1. Patient calls.

    Reception is on another call. Missed opportunity.

  2. Patient cancels.

    Chair becomes empty.

  3. Patient asks to reschedule.

    Someone searches the schedule by hand.

  4. A waiting-list patient could have taken the slot.

    Nobody had time to call.

  5. 23 patients are overdue for recall.

    Another task for tomorrow.

The problem isn’t one big task.
It’s thousands of small tasks that add up.

The operating system

One system. Six roles that pick up the work.

Six AI roles, each doing a job your team does by hand today, from the same diary and the same practice rules. When a person is needed, they hand over.

AI receptionist

Answers the call.

  • Answers patient questions
  • Handles calls and messages
  • Books, moves and cancels appointments
  • Sends confirmations
More about the AI dental receptionist
Working now
Call answered08:41 · reception busy
Patient identifiedJonas De Smet
Diary checkedThursday · 2 times free
BookedThu 14:30 · confirmation sent

Illustrative practice scenario

Every recovered chair hour matters.

Describe your practice. The result is what the stated assumptions add up to per month.

25
8
120
€100

Assumes 40% of missed calls want to book, 50% of those callers never ring back and 60% of them book when answered, in a diary with room. 50% of late cancellations are refilled, after 3 calls each. Reminders win back 10% of overdue patients a quarter, beyond those who would come anyway. 4 min of desk time per call, 45 min per appointment.

Appointments recovered34per month
Empty-chair hours recovered26per month
Desk hours handled by Tilcao17per month
Potential additional revenue€3,431per month
In the chairAbout 410 a year

8 extra patients a week

Illustrative practice scenario. Your own figure depends on your diary and your patients, and every call is logged, so you see it.

Human control

Tilcao handles the work. Your team stays in control.

No rip-and-replace. Your practice software stays the record, Tilcao does the work, inside the rules you set.

Patients reach you by
  • Email
TilcaoUnderstands · checks · follows your rules · acts · escalates
Your practice runs on
  • LoggedEvery message and every action the assistant takes.
  • ReviewableYour team sees every action.
  • ReversibleSwitch your call forwarding off and the line is yours again.
  • ContractedYour practice is the controller, Tilcao the processor.

Tilcao never diagnoses, never makes a clinical decision and never overrides a practice rule. Symptoms go straight to a named person on your team.

Next step

See what your practice could automate.

30 minutes. We map where your practice loses time and revenue, and show you what Tilcao could handle.

You are the patient. Tilcao answers day and night, in Dutch, French and English. Calls are recorded. Privacy · Watch a recorded call

Rather write? hello@tilcao.com

Book a demo